My card was declined

Sorry to hear that. Only your bank is able to solve this. Please reach out to them. Thanks!

Is it possible to get a refund?

We are very sorry, but our products are not refundable, due do the nature of digital products. However, if you have a very good reason for it, feel free to reach out to us.

My downloads didn't work. What should I do?

If you can't access your products reach out to us.

My product has issues or doesn't work correctly

Explain what the issue is and reach out to us via email.

Where can I find a receipt for my purchase?

You will get a receipt via email after your payment was successful.

Are your products also available for commercial use?

Yes, you can also use our products for commercial and personal use.

Is it necessary for me to create an account in order to make a purchase?

No, on Audesign you can simply checkout fast without a registration.

Do you have an affiliate program?

Not yet, but we will very soon!